Privacy Policy for SILS Software Solutions LLC
Effective Date: February 26, 2025
At SILS Software Solutions LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, store, use, share, and protect your personal data when you visit or interact with our website, https://silsit.com (the “Website”). By using the Website, you agree to the terms outlined in this Privacy Policy.
1. Data Collection
We collect personal data in the course of your interaction with our Website. The data we collect may include, but is not limited to, the following:
- Personal Identification Information: Name, email address, phone number, company name, and job title.
- Technical Data: IP address, browser type and version, operating system, referral source, page views, and other usage data related to your access and use of the Website.
- Communication Data: Any information you provide when contacting us via email, forms, or inquiries.
We collect this information through direct input (such as forms, sign-up, and communication) as well as automatically through cookies and similar technologies. You are under no obligation to provide us with personal data, but certain features of the Website may be unavailable to you without it.
2. Data Usage
We use your personal data for the following purposes:
- To provide, improve, and personalize our services and website experience.
- To respond to inquiries, provide support, and address customer service needs.
- To communicate with you about relevant products, services, updates, and marketing materials (with your consent where required).
- To monitor and analyze website usage, improve the Website’s functionality, and prevent fraud or misuse.
- To comply with legal obligations or resolve disputes.
3. Data Sharing
We do not sell, rent, or trade your personal data to third parties. However, we may share your data with the following entities under specific circumstances:
- Service Providers: We may share your data with third-party vendors who assist in providing services on our behalf, such as hosting, analytics, or customer support. These third parties are obligated to safeguard your data and use it solely for the purposes for which it was provided.
- Legal Obligations: We may disclose your personal data to comply with a legal obligation, such as responding to a subpoena, court order, or government request, or to protect the rights, property, and safety of our users or others.
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your personal data is transferred or becomes subject to a different privacy policy.
4. Data Storage and Security
We take the protection of your personal data seriously and have implemented appropriate technical and organizational measures to safeguard it. Personal data is stored on secure servers and is protected by encryption, firewalls, and access control mechanisms. We conduct regular security audits to ensure that our systems remain secure and that unauthorized access, alteration, or destruction of data is prevented.
However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
5. User Rights
Under the General Data Protection Regulation (GDPR), you have certain rights regarding your personal data:
- Right to Access: You have the right to request access to the personal data we hold about you.
- Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
- Right to Erasure: You have the right to request the deletion of your personal data, subject to certain exceptions.
- Right to Restriction of Processing: You have the right to request that we limit the processing of your personal data in certain circumstances.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another data controller.
- Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes, or if processing is based on legitimate interests.
- Right to Withdraw Consent: If you have given us consent to process your personal data, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us at info@silsit.com. We will respond to your request within the legally required timeframes.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience on our Website. Cookies are small text files that are placed on your device to help us analyze traffic and improve website functionality. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of some parts of the Website.
For more detailed information on how we use cookies, please refer to our Cookie Policy.
7. International Data Transfers
As we operate globally, your personal data may be transferred to, and processed in, countries outside your country of residence. When we transfer personal data to countries outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR requirements.
8. Children’s Privacy
Our Website is not intended for children under the age of 16, and we do not knowingly collect or process personal data from children. If you believe we have collected personal data from a child under 16, please contact us immediately at info@silsit.com, and we will take steps to remove such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” at the top of the page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us at:
SILS Software Solutions LLC
12334 Tamarac St,
Thornton, CO 80602
Email: info@silsit.com
By using the Website, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your personal data as outlined herein.